What do you do when your prospect finds negative reviews on your company?
Your prospect has done some homework, Googled your company, and found bad reviews. There are bad reviews on Anything and Everything on the Internet.. So It happens to all of us eventually…
The first couple of times it happened to me I would sort of cringe and then become all defensive: Actually, you know, what’s written on the internet is not necessarily verifiable. We have a lot of great resources on our track record that I can send you… etc.
And then I’d go into selling mode… Which is something you must always try to avoid..
But there’s a better response in which you will keep your posture and may even get your prospect to become curious to know more..
What you want to do is thank them for finding the review: (this is a script I learned from Ray Higdon ☺)
“Thank you so much for doing that.
I really appreciate it.
The truth is if you are that easily persuaded by what some random person, that you don’t know, says on a search engine where there’s no way that you can verify the information, then there is no way you are going to make it in this business.
This is probably not a fit for you.”
This is a response they will not expect ☺
You could call this a bit of a “takeaway”. However, if someone is talking about negatives reviews, they are very likely NOT a good fit. And I would let them go.
People who look for a problem even before they start won’t make it in ANY network marketing business because of a lack of belief in themselves as well as their company.. They just don’t have the right mindset to become an entrepreneur.
It will, of course, happen that they then say that they didn’t really believe what they read… Beware.. Make sure you ask them lots of questions to find out if they are suitable… What is their WHY, why are they interested in your business…
Ask them to attend a local meeting, or webinar to see how serious they are. Remember that you get to recruit who YOU want to work with… You are interviewing people for a long-term business relationship.
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